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Should you choose to request a refund or credit, the cost of your upgrade will be fully refunded via your original method of payment used at time of purchase. We are working around the clock on solutions to make this process as streamlined as possible for our fans.At Ticketmaster, our mission is to connect people through the power of live events. For canceled events, your refund will be processed automatically in as soon as 30 days.
You can see all the events cancelled or rescheduled here. Event organizers are making more events available for refund – and some have new credit options too. For the latest box office information, search for the venue on If you choose to keep your tickets to a rescheduled event with a new date, your upgrade or add-on will be honored. Newsletter Musicals Geschenk-Gutscheine VIP Tickets Häufige Fragen. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry.
Options may vary for rescheduled events and you will need to contact the box office where you purchased your tickets for more details. The list below shows all events that have had recent schedule changes. The Event Organizers, along with the ticketing companies involved in the selling of the tickets for the shows organized by them, will inform the tickets’ owners of any update as soon as possible, also by updating the FAQs. What makes these experiences so special is the pure joy we feel from being a part of the broader community of like-minded, dedicated fans, which is why we’d like to take a moment to offer our most heartfelt support to any of our fellow fans, friends and family who have been affected by this virus. 88 of the Decree Law No. If an event organizer is offering refunds for postponed or rescheduled events, a refund link will appear on your Ticketmaster account. Billie Eilish: cancelled concert on July 17 2020; I-Days: 2020 edition cancelled + 2021 lineup; Green Day: concert on June 10, 2020 rescheduled on June, 16 2021 Credits may be applied towards the purchase of eligible event tickets at the same venue after July 15, 2020. Please see the As soon as an event organizer changes the status of an event, you’ll receive an email notification that includes the options available to you. Refunds are available if your event is canceled.
During this time, we have listened closely to your questions and concerns about events, refunds and more. If you think there may have been a change to your event, this is the place to look. Please check this page periodically for updates or learn more about Options for Canceled, Rescheduled and Postponed Events. We will send you a notification email as soon as the event organizer updates the status of the event.
I decided not to attend the event and I have event ticket insurance. The event organizer will determine which future events and venues are eligible and the amount of the credit. Now, we have updates for you. Ticketmaster Customer Services PO Box 798 Manchester M60 1WU If you didn't receive any tickets through the post because they were on TicketFast or box office collection, please use the Contact Us tab above to request a refund. Dear Customer, When an event is cancelled without replacement or relocated to a new date you can return your tickets as part of the terms of our Terms and Conditions and Purchase Policy and get a refund in the corresponding cases. 1. CANCELLED / POSTPONED EVENT. When the event organizer cancels or reschedules the event, we’ll follow up with an additional email letting you know the new status and whether the event organizer is offering options for refunds or the alternatives of a refund or credit. We will automatically refund your ticket order amount (except UPS fees) to the method of payment used for purchase in as soon as 30 days. UPDATES ON JULY, 20 2020: Due to the legislative modifications brought to Art. We will make contact with all of our customers to advise what they'll need to do.We can only announce a change once it's been confirmed to us by the venue or promoter. Do I have to exchange my tickets when an event has been rescheduled? In some cases, event organizers may also give you the option to choose a credit.As soon as event organizers change the status of an event, we will send you an email notification. Event organizers are making more events available for refund – and some have new credit options too.While the best source of up-to-date information is in your Ticketmaster Thank you for the continued feedback. Any events that have been cancelled, rescheduled, postponed – anything – you should be able to find more details below. If you can't find what you're looking for, try searching the name of your event in the “Type your question” bar above.
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